Frequently Asked Questions
Are accessories included in the costume hire
There are generally a lot of accessories included in costume hire
For example - if you hired a 60s - 70s themed costume
It could include Dress, waistcoat, beads, peace necklace, headband, gogo boots or platforms, glasses
Do I need to make an appointment to come in
No just pop in during our opening hours
What hours are you open
Monday 10am - 5pm
Tuesday 10am - 5pm
Wednesday 10am - 5pm
Thursday 10am - 7pm
Friday 10am - 5pm
Saturday 10am - 2pm
Closed Sunday's & Public Holiday's
Do you have plus sizes
Yes we have costumes range in size from Extra Small to Size 22
Do I clean my boutique dress before returning?
No please do not attempt to wash our boutique dresses. We do this for you.
Do we wash the costumes before we return them?
No please do not wash the costumes. We launder all of our costumes ourselves.
Are event hire products able to be delivered or picked up
Some Event Hire items are able to be collected from our store. Some items we only deliver as we need to set them up. The item will show if it is able to be collected. Delivery charged depends on the location of the event. The delivery charge will come up when you enter your post code. If you have any questions please just give us a call.
Do you courier
Yes we are more than happy to courier your costume to you. We can courier nationwide. The courier cost is generally an extra $29 return and we include the
return courier bag. It may be extra if you are Rural Delivery. There is also a $50 refundable bond payable for costs being couriered. This is refunded once the complete costume is returned to us undamaged.
Please note we do our best to get couriered costumes to you as soon as possible. Once it leaves our store it is beyond our control. There is always a risk of the courier not getting to you on time. If for some reason the costume does not make it to you on time we can offer a store credit for the costume portion of the hire. The bond is refunded once the costume is returned to us. There is NO refund for the courier portion.
How long is costume hire
Generally you can collect your costume on Thursday, Friday or Saturday for a weekend hire and return on the Monday. We are flexible so just ask if you need a different timeframe.
How much are your costumes
All of our adult costumes are $50 and our children's costumes are $20