Collapsible content
Click & Collect
Click & Collect can usually be achieved immediately, during business hours.
Shipping
COSTUME HIRE: Most costumes for hire are unable to be shipped and therefore, there is no shipping option available at the checkout. Some items can be excluded and are managed on an individual basis. Please contact us for more information.
EVENT HIRE: Flower Wall and Green Wall backdrops have specific set up requirements. Therefore, these item are only available for delivery, set up collection. These rates are available at the checkout. Please contact us for more information.
We ship all orders with local courier services. Orders placed before 1pm Monday to Friday (excluding public holidays) are commonly dispatched on the same day. We will email your tracking information upon dispatch. Delivery times will vary depending on location and the impact of significant events that disrupt logistics.
COURIER - ONE WAY - Please read note
COURIER - ONE WAY - Please read note
Please note we do our best to get couriered costumes to you as soon as possible. Once it leaves our store it is beyond our control. There is always a risk of the courier not getting to you on time. If for some reason the costume does not make it to you on time we can offer a store credit for the costume portion of the hire. The bond is refunded once the costume is returned to us. There is NO refund for the courier portion.